Dear Agent Partners,

We hope that you and your loved ones are coping well.

As the nation stands together to triumph over COVID-19, please be reassured that we remain committed to stand by you.

With the announcement of the extended Circuit Breaker, your feedback that more help is needed has been heard. In response to your feedback, we have expanded and added on to the first two editions of relief initiatives to bring to you an enhanced suite of COVID-19 Relief Initiative.

We hope that this extensive suite of relief initiative delivers the support and help you need through this unprecedented time.

Please view this short video from Dr Tan Tee Khoon, PropertyGuru Singapore Country Manager, for a run-through:

Blogpost - Master-Video---PGSG-Extended-Ciruit-Breaker-YTT2 

COVID-19 Relief Initiative for Agent Partners, as of 30th Apr 2020

For All Agents with Active Agent & Corporate Accounts

• 60 days extension for Package Bundled Ad Credits

If your account is expiring between 1 April 2020 and 31 March 2021, your package bundled Ad Credits will receive 60 days extension.

With this, you don’t have to worry about the time lost during the Circuit Breaker to utilize your

Ad Credits before they expire.  The extension will be completed by 15 May 2020.

• Ad Credits Required for Listings Activities is Fixed at a Lower Amount

The amount of Ad Credits needed to repostBoost and Spotlight are fixed for all listings till 30 June 2020. (This used to be variable with Optimus) What’s more, the amount of Ad Credits has also been set at a lowest since the start of 2020.

This provides you with more certainty during this time and have more control over the investments you make.

• Selected Premium Features at 30% Off with 14 Months Extended Validity

All new purchases of Ad CreditsFeatured Agents, Banners and Weekly Featured Listings made before 31 May 2020 will be available at 30% savings and come with an extended validity of 14 months.

You may wish to stockpile on these features that comes with greater flexibility in prep for a strong market bounce back.

For Agents with Premium Product Purchases

• 60 Days Extension for Purchased Ad Credits

The additional Ad Credits you’ve purchased on top of those in your package that are expiring between 7 April 2020 and 31 March 2021 will receive 60 days extension.

With this, you will be able to maximise your investments even with the extended Circuit Breaker.

The extension will be completed by 15 May 2020.

• 2 Months of Complimentary Featured Agents for Every Active Ad

Every Featured Agent ad that are active as of 28 April 2020, will receive 2 months of complimentary Featured Agent.

The additional ‘air-time’ will run automatically in the current ad slot, ensuring that you get the exposure you wanted even with the extended Circuit Breaker.

For Renewing Agents

• Additional 10% Savings for Renewing Agents

If your account is expiring in May or June 2020, the additional savings you’ll receive has been enhanced from 5% to 10%. This saving is on top of your loyalty discount and is applied when you renew at the same or higher tier package before 31 May 2020.

For New Agents

• 50% Price Reduction for New Agents

If you’re a first-time subscriber with us, we’d like to extend a warm welcome and support in your career by giving you 50% off our Advance Package. This is valid till 30 June 2020.

Strengthen Your Cashflow by Refinancing Your Home

In just a few weeks, more than 50 agents have benefited from refinancing their own homes through PropertyGuru Finance.

How will your cashflow be strengthened?

  • You’ll earn a full bank commission and bonus Ad Credits upon successful loan application, thanks to the exclusive offer we are offering to you
  • You’ll save cash every month through lower mortgage repayments, thanks to the low interest rates we help you secure

Available till 30 Jun 2020, don’t miss out on this opportunity – chat with us chat with us chat with us.
Find out more about how you can supplement your income through refinancing at our weekly webinars for agents – register here.

If you have any questions about these initiatives, please check out our FAQ.

Alternatively, don’t hesitate to reach out to your Account Manager or our Customer Service at or +65 6238 5971 (Mon-Fri, 9am to 6pm).

Agent Partners, as we combat this pandemic together, we’d like to thank you for your continued confidence and trust.

Let’s keep our spirits high and have faith that better days are ahead. Till then, please stay strong and stay healthy, we will get through this as a nation.


– PropertyGuru Team

#GuruCares #SGunited #PGStandByYou 

Check out your COVID-19 Resource Guide to see the relief measures, latest webinars and articles available to you! 

Sign up for your free webinar sessions available on PropertyGuru Academy 

Other articles on COVID-19 Relief Initiative for Agents: 

Lavania Suppaiyah
May 11, 2020
Dear Joshua, Thank you for sharing your grievances, we’re sorry you feel this way. We have shared further options from our initial roll out initiative on the 18 of March, in the hope that the needs of a wide array of agent are covered to as large an extent as possible. Your feedback is important to us, and they have been noted. Please be assured that we are constantly monitoring the situation as it progresses and ready to offer more support to our agent community. Dear Shirleen, Thank you for writing to us. We would be happy to provide you with the necessary information. Please do write in to our Customer Care team with your details at or you can also get in touch with us at +65 6238 5971 and we will be able to provide you with further details on our initiatives.
Joshua Wong
May 08, 2020
I am just very normal agent that not making much money especially at this difficult period . I thought property guru would extend our subscription for and another two month upon our expiry date, but it is very disappointed . as budget constrain, i am not used to add credit practices, so it is nothing to do with me. what i need the help is really ease measure that ease my burden . Thanks
Shirleen Kuah
May 07, 2020
Hi, sorry i dont quite understand. For my package is there any extension? Thanks