Dear Agent Partners,

We hope this note finds you healthy and safe with your family and loved ones. This has been a very challenging start to 2020 for everyone.  

As the world comes together to fight COVID-19, it is clear that the economy and our lives will be heavily impacted. No doubt, these developments concern you. We want to help.  

As a homegrown company and your partner of 13 years, we will support and stand united with you as we triumph over this outbreak, together with the rest of Singapore.  

In that spirit, we have put together a suite of relief initiatives. These are available immediately and will last until 30th June 2020. Because the COVID-19 situation changes so rapidly, we will track closely whether these measures provide the relief we hope they do. Be assured that we will continue to evaluate further solutions and are ready to give you the best support we can into the future.  

Measures to provide savings to new and existing agents:  

1. 50% Price Reduction for New Agents 

All first-time agent partner subscribers will enjoy 50% off your Advance Package. You can find out more details about our agent packages here or contact our team of Account Managers

2. Additional 5% Discount for Renewing Agents 

On top of existing renewal offers, agent partners with an upcoming account renewal (Apr 2020 onwards) will receive an additional 5% discount when you renew your account at the same tier, a month ahead of your account expiry. Please reach out to our team via email or call us at +65 6572 9296 for details of your full entitlements.  

3. Ad Credits Required for Listings Activities is Fixed at a Lower Amount 

During this time, we want to eliminate as much uncertainty as possible for you. As such, we will be locking down Optimus and fixing the amount of Ad Credits needed to repostBoost and Spotlight  for all listings. For the majority of listings, the amount of Ad Credits has been set at a lowest since the start of 2020.  

For further details on these measures, please refer to FAQs

Further helpful options available to you: 

Additional Income through PropertyGuru Finance 

At a time like this, an added revenue stream could be helpful to you. PropertyGuru Finance Home Loan Referral Programme is designed to do exactly that. Through the Programme, you can refer your clients that are looking for a new home loan or that could save money from refinancing an existing mortgage. We will serve these clients with priority and ensure you receive 100% of bank commission upon loan approval. Think of us as your personal home loan assistant that does all the loan-legwork for you. Get in touch with us to learn more by sending us a WhatsApp message or email

Interest-free Instalment Plans Available for Any Purchases  

To help with managing your cash flow, 0% interest instalment plans for any purchase with us above S$500 is available for you through OCBC and UOB banks. Remember to take advantage of this payment option. 

Keeping You Safe with Hand Sanitizers  

We understand it’s important for you to meet with multiple people on a daily basis across Singapore. We want you to be able to do that in the safest way possible, so we bought hand sanitizers for you; available while stocks last. If you’d like to get one, please reach out to your PropertyGuru Account Manager.   

We are here with you. We are SG United. 

– PropertyGuru Team 

Check out your COVID-19 Resource Guide to see the relief measures, latest webinars and articles available to you! 

Sign up for your free webinar sessions available on PropertyGuru Academy 

Other articles on COVID-19 Relief Initiative for Agents: 


Mark Tan
Apr 19, 2020
Hi Agent, we're now providing 30% savings on Ad Credits, FA, Banners, WFL & Concurrent Listings until 29 Apr. Should you like to stock up on these Premium Features or for details, get in touch with ur Account Manager, their contact details: 30% saving only apply on some feature, not misleading and disappointing SMS msg send out.
PropertyGuru Customer Contact Centre
Apr 16, 2020
Here’s a quick look at the new measures: 60 Days Extension for Purchased Ad Credits with Nearby Expiry 60 Days Extension for Ad Credits Remaining in Packages with Nearby Expiry You can find more details here: Rest assured that we’re constantly monitoring the situation as it progresses and are ready to offer more support to our agent community.
PropertyGuru Customer Contact Centre
Apr 16, 2020
Dear Agents, Thank you for taking the time to share your thoughts. We have to-date rolled- out two rounds of relief initiatives, and each measure within them have been thoughtfully designed to cater to the different needs for agents’ to as large an extent as possible. In the first round, new agents enjoy 50% off their Advance Packages, and existing agent partners receive additional 5% off their renewal packages. To provide savings and to eliminate as much uncertainty as possible, the amount of Ad Credits needed to repost, Boost and Spotlight have also been fixed for all listings and the amount has been set to lowest since the start of 2020 for most listings. In our second round of initiatives, known as the ‘Circuit Breaker Edition’ announced on 14 April 2020, we crafted measures specially to support agents who are affected by the movement control in Singapore.
Champa Murjani
Apr 16, 2020
there has been no reply to my feedback which i gave on 23rd march ... ??? whats going on PG ??? is it still 5 percent ???
Allan Chong
Apr 04, 2020
At such difficult times, PG is still very very sales driven and enticing for new signups with more discounts. I salute to the PG marketing team. Very very good marketing strategy. Will not hesitate to poach them to my agency anytime. Well done guys!!! However, I sincerely wish PG can do better to their existing subscribers, by matching what other competitors did, to freeze and extend the expiration date of our subscriptions during the lockdown as there won’t be any viewings at all.
Adam Koh
Apr 02, 2020
Sorry, meaning when you buy the credit, it will be just 5% doscount or 50+5% discount?
Noonal Farina
Apr 01, 2020
Help for existing agents will be appropriate than using current situation to find new sign times like this existing agents have to promote thier listings even frequently to find clients. No need to think inside business box, can think out of it on compassion ground.
Mark Tan
Apr 01, 2020
Should we learn how Property Guru sms out misleading sms msg in property guru posting? your Big data still label my account as New Agent? my discount getting is 5% not 50% Hi Agent, as our gesture of support for you through this trying period, we are glad to extend an exclusive offer of 50% off Advance Package. Pls contact us at for details. To learn more about PG COVID-19 Relief Initiatives for Agents, visit
Mar 28, 2020
Government have Resilience Budget to help out, will PG do more for your clients during this difficult times ?
Gina Lim
Mar 26, 2020
I agree with the other agents. 5% discount is really nothing