2 Answers

Geryl Lim
Hi Mr Hidianto Lusman,

You have answered the question actually. As a salesperson representing landlord, they should not be collecting any service fees from you. That will be dual representation. Nevertheless, it will be good to ask the salesperson who is marketing prior to arranging for viewing if this is your concern just to make sure such unpleasant incidents do not happen.


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Ethan Ang
Hi Mr Hidianto

If a salesperson is already representing the landlord, they should not be collecting any service fee from you. If the salesperson shows you an alternative unit that is not marketed by him, usually by his colleague/cobroke unit, he is authorised to collect a service/finder fee from you. This has to be agreed upon before you arrange to view the unit and it is always good to indicate to the agent if you are willing to pay him an agent/finder fee so as to be fair to the agent as he takes lots of effort and time to provide his best to his client.

I'm sure if you are in the agent's shoe, you wouldn't want to be taken on a ride and allow others to take advantage of you by providing a service and not getting paid.

Engaging an agent to assist you in sourcing a unit makes a lot of difference and an agent has better resources to locate a unit faster for you and helps frees up your precious time.

Many tenants choose to engage an agent to have their interests protected and get the best deals.

Hope this answers your question.

Thanks and Best Regards

Ethan Ang
C&H Properties Pte Ltd
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