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Hello!
I am currently 31 this year, and have decided to purchase my own place somewhere in the east. After much planning with my agent and myself, with myself constantly reminding my agent that I have a fixed budget to stick to, we have decided on something somewhere near Bedok.

So here is the problem, during the whole course of the consultation to viewing, he has constantly assured me that I will have PHG as I am within my parent’s distance. I have set my planning around this as I was told that its $15k. So now, after I have signed the OTP, gotten the bank loan and everything (just waiting for step 8 on the endorsement), I have suddenly received an email from HDB telling me that I will not receive the PHG as I am below 35.

For this house I have scrapped every possible resource I have and I cannot back out from the purchase anymore. Can someone enlighten me on whats the next possible step available? $15k is alot, and I have no other sources to produce the $15k.

I have appealed with HDB but the appeal was rejected.

Thank you!
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2 Answers

Hi

You can try to work out with the bank to see if you can get a higher loan amount to make up the difference, especially if you have received a one off bonus recently. Or try discuss with the banker the show funds method, to see if it helps to bump up the loan amount. Or try to see if personal loan is available.

If its workable, however there will be a cancellation penalty since the first loan cannot be disbursed. But it is likely better than to miss out on the property altogether.

Hope the above clarifies. I am well-versed with HDB and private property transactions, having helped more than 100 home-owners to smoothly complete their housing plans. Please reach out to me at 97432395  for a more in-depth discussion :)

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✔1 HDB’s position is final. Singles below 35 do not qualify for the Proximity Housing Grant, and once the appeal is rejected, the 15k cannot be recovered from HDB.

✔2 Because your agent repeatedly assured you that the PHG would be granted and you planned your budget based on that assurance, you MAY WANT TO **clearly request a deduction from the agent’s commission** to offset this 15k shortfall.

✔3 An agent has no authority to guarantee any HDB grant. Grants are approved solely by HDB, so giving firm assurance was inappropriate and misleading. The financial consequence should not rest entirely on you.

✔4 You may state plainly that the agent’s commission should be reduced or partially refunded because their incorrect advice directly caused your financial loss and wrong expectation.

✔5 If the agent refuses or you feel the conduct was highly unprofessional, you can lodge a complaint with the Council for Estate Agencies. Provide written proof such as messages or emails where the grant was assured.

✔6 Complete the purchase first to avoid further losses, then pursue the commission deduction or regulatory route separately.

As Warren Buffett once said, “Price is what you pay. Value is what you get.”
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