HI HI > WE Meet here again :) >> remember update me Friend ! Able toh here :)
Here are some steps you can consider taking to address this issue:
1. **Document Everything**: Gather all communication between you, the agent, and the landlord. This includes emails, text messages, and any other form of correspondence.
2. **Review the Tenancy Agreement**: Carefully review the terms and conditions of your tenancy agreement. Since the agreement doesn't mention shared access, this could work in your favor.
3. **Seek Legal Advice**: Consult with a legal professional who specializes in tenancy laws in Singapore. They can provide you with specific advice based on your situation and the details of your tenancy agreement.
4. **Communicate with the Landlord**: Explain the situation to the landlord directly. Since the landlord is based in Australia, provide clear and concise information about the issue and how it affects your work and security.
5. **Negotiate with the Agent**: Discuss the issue with the agent and highlight the miscommunication. Since the agent is claiming they informed you about the shared access, request proof of this communication.
6. **Consider Mediation**: If direct communication doesn't resolve the issue, you might consider mediation. The Singapore Mediation Centre or the Consumers Association of Singapore (CASE) can assist in resolving disputes between tenants and landlords.
7. **Evaluate Your Options**: Depending on the legal advice you receive, consider options such as:
- **Terminating the Lease**: If the agent or landlord misrepresented the property, you might have grounds to terminate the lease without penalty.
- **Renegotiating the Lease**: Negotiate with the landlord for changes to the lease terms or for compensation due to the misrepresentation.
8. **Report the Agent**: If the agent misrepresented the property, consider reporting them to the Council for Estate Agencies (CEA), which regulates real estate agents in Singapore.
Taking these steps can help you address the issue and find a resolution that protects your interests and job security.
WhatsApp me at: ABLE Toh >>9856 9255 or through this link.:https://wa.me/6598569255
----------------------------888--------------------------------888--------------------------->>>
"If you need more assistance with property matters:
like renting / selling, buying / or investing, I'm here to help!
WhatsApp me at: ABLE Toh >>9856 9255 or through this link.:https://wa.me/6598569255
(Unfortunately, this platform doesn't allow direct contact, but you can easily reach me )
You can check out my reviews here:
https://www.propertyguru.com.sg/agent/able-s-k-toh-61591.
For buyers, I offer solutions for sourcing resale and new private homes at no charge.
I can connect you with reputable bankers for private housing loans free of charge and with no obligation.
I also have partners to assist with mortgage home insurance matters.
Let's seal this affinity by technology; please PM me your contact for assistance with your real estate needs. So, I believe in Affinity (Chinese word: 缘份） :), let's SEAL this AFFINITY Not by blood but by Technology > Please PM, Private Message your contact so that I CAN BE (EXTRA) PAIR OF HANDS / BRAIN and LEGS to Assist you NOW or FUTURE REAL ESTATE NEEDS!
*** You can reach me at my Singapore mobile: (+65)>>9856 9255>> or email me at Able.selling@gmail.com.
From: ABLE Toh- Your Property ASSISTANT ：）
“ i am ABLE to Help As Much As You are ABLE To PM (Private Message) me ”
XXXXX The End XXXXXXX
Read More
https://www.cea.gov.sg/docs/default-source/module/dcCases/failure-to-act-in-a-reasonable-manner-towards-the-tenant-(who-were-not-her-clients)-by-misrepresenting-to-the-tenant-the-floor-area-of-the-leased-premises-(pdf-764kb).pdf
https://www.cea.gov.sg/docs/default-source/module/dcCases/withholding-information-from-client-failing-to-act-according-to-client's-instructions-and-failing-to-ensure-that-advertisement-accurately-described-the-property-(pdf-60kb).pdf
-------------------
SALES
https://www.cea.gov.sg/docs/default-source/module/dcCases/failure-to-verify-if-hdb-billed-sellers-for-costs-of-home-improvement-programme-works-before-completion.pdf
If you have time > GO READ ABOVE FEW EXAMPLES . (Respondent : Landlord or Seller's Represenative Property Agent)
CONCLUSION:
1. DO NOT BE AFARID OF COMPLAINING TO CEA against the DISHONEST agent >> KNOW CEA Past Displinary Actions against DISHONEST / CARELESS behaviour of LANDLORD property agent TOWARDS TENANT/ LANDLORD>> THOUGH EACH STORY IS DIFFERENT >> PRINCIPLES IS THE SAME >> CEA end up still PUNISH the agent , especially rental case >> " the agent FAIL TO SHOW PROOF that whatever she said is in the advertisement ( one of the story >> that the floor plan is approximately 900 sqft) . SUGGESTION , in your CEA Complain > printscreen whatever the AGENT said about LANDLORD to you all > and ASK FOR VERIFICATION THAT this is landlord 's INTENTION AT THAT POINT OF TIME >> IF CEA managed to verified with landlord and FOUND OUT THAT LANDLORD ONLY KNOW PART OF THE STORY, AND MISS OUT THE IMPORTANT PART that the landlord agent DID NOT TELL YOU ALL ABOUT THE " SHARED STAIRCASE">> THIS LANDLORD AGENT most probably will violate NOT JUST DISHONEST REPRESENT TO TENANT about the shared staircase but also DISHONEST towwards the LANDLORD who know maybe NOT THE CRITICAL TRUTH .
2,. TELL CEA AND CC THE LANDLORD AGENCY you are aware of the CEA RECENT BEST PRACTICE GUIDELINE THAT THE SIGNED TENANCY AGREEMENT >> LANDLORD AND TENANT should have one another contact , at least email > cannot be everything hinges on the landlord agent (if the landlord agent in a accident and coma or anything critical happen, then how do tenant contact landlord for urgent matters of landlord house? , COMMON SENSE IS NEEDED HERE ...
3. LASTLY ,CEA , in my opinion are formed mostly to PROTECT clients AGAINST UNFAIR AND UNREASONABLE DEAL , thats why in the complain , clients can input property agent license number and name to complain.
HOPE Everything eventually turn out well for you :)