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You are protected under PDPA regulations that your information cannot be shared to others as per what has been described.

This agent took the risk in presenting an offer that was not firm in the first place to the owner because a firm offer has to be accompanied with a consideration in the form of good faith deposit to be proper. If she indeed goes around spreading this to other agents, you can formally lodge a complain against her misconduct.

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You’re in a tricky but not unusual situation. A few key points to keep in mind:
1. No Binding Agreement Yet – If you haven’t signed the tenancy agreement or transferred any money, there is generally no binding contract. Until then, you are free to choose another property.
2. Personal Data – Agents having your passport or pass copy is common for drafting agreements, but they cannot misuse it. If you feel threatened or if they actually try to spread your personal information, that could be a breach of data protection laws (PDPA in Singapore).
3. Professional Conduct – Threatening to inform other agents about your backing out is unprofessional and not enforceable. Other agents cannot refuse to deal with you based on one agent’s word.
4. Your Response – You’ve already apologised, which is appropriate. You can also document all communications (WhatsApp chats, emails) just in case any dispute arises.
5. Future Precautions –
• Only sign agreements when you are certain.
• Avoid sharing sensitive documents until you are ready to commit.
• Always keep a record of all interactions with agents.

In short, you are not legally obliged to proceed, and the agent’s threats are largely empty. Read More

Since you have yet to transfer the money or sign the tenancy agreement, you are free to back out. The agent is also not allowed to share your personal information with others so you are protected.

Nevertheless, it sounds like you are going around directly dealing with landlord agents instead of having a tenant agent on your side.

While it might sound more straightforward now, this is actually a risky move. You may wish to have a tenant agent supporting you as you will be much better protected not only during the negotiation and signing phase but during the actual tenancy as well as the eventual handover of the unit back to the landlord.

Feel free to reach out if you need help.

Kay Cloud
The Harvard Educated Agent
Propnex Realty Pte Ltd
cloud@propnex.com
Tel: (+6.5.) 8.5.6.7.4.5.8.5
Whatsapp -> https://wa.me/6585674585 Read More

✔1 Your **personal details are protected under the PDPA**, meaning the agent **cannot disclose your information** to others without your consent.

✔2 The agent acted **prematurely and unprofessionally** by presenting an offer that wasn’t supported by a **good faith deposit**, which is required for a genuine and binding offer.

✔3 If she shares your information or behaves inappropriately, you can **file a formal complaint with the Council for Estate Agencies (CEA)** using her license number through their official website.

✔4 Should there be any **threatening messages or harassment**, retain the evidence (e.g., WhatsApp chats) and consider **lodging a police report** to document the incident.

✔5 You are **not bound to any agreement** until a tenancy contract is signed and payment is made; you remain free to **explore other rental options**.

✔6 Always **communicate through traceable written channels** and keep copies of all correspondence for your protection.

✔7 Professional conduct is a key expectation under CEA’s code of ethics, and any **intimidation or privacy breach** is considered a serious violation.

LASTLY > PERSONAL OPINION: " JUST BECAUSE YOU ARE GOOD , NICE AND POLITE >> IT DOES NOT MEAN YOU CAN BE INTIMIDATED BY THREATS/ BULLIED BY A INSECURE AND UNPROFESSIONAL HOOLIGAN AGENT "

✔8 Stay calm and assertive — your **rights as a consumer are protected** under Singapore’s real estate and data privacy regulations.

“As Eleanor Roosevelt once said, no one can make you feel inferior without your consent.”
WhatsApp me at: ABLE Toh (65) 9856-9255  or through this link.:https://wa.me/6598569255

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