The single most important rule before collecting keys is: **complete your full defect/handover inspection and activate utilities & insurance *before* any contractor begins renovation works.** Once renovation starts, you lose your leverage to claim defects against HDB, a developer, or a resale seller.
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### 1. Pre-Collection Essentials (1–2 Weeks Before)
* **Activate Utilities (SP Group):** Set up your electricity, water, and gas accounts online at least 2–3 days ahead so you can test taps, power points, and aircon units immediately on handover day.
* **Sort Out Mandatory Insurance:** If taking an HDB loan, purchase **HDB Fire Insurance** beforehand. If using CPF OA for monthly instalments, ensure **Home Protection Scheme (HPS)** coverage is in place.
* **Prepare Documents & Funds:** Bring physical/Singpass NRICs for all owners, your appointment/completion letter, and a device with Singpass for final CPF/cash disbursement.
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### 2. What to Do the Moment You Get the Keys
* **For New Homes (BTO / New Launch Condo):** You have a **1-year Defects Liability Period (DLP)**, and HDB advises submitting initial defects within **7 to 30 days**. Inspect hollow tiles, window seals, water drainage gradients, and power sockets thoroughly—either yourself or with a defect specialist—**before** your contractor hacks or paints anything.
* **For Resale Homes (HDB / Condo):** Do a final walkthrough **before legal completion** (or immediately at handover) to verify vacant possession, ensure all seller debris/furniture agreed to be cleared is gone, and confirm fixtures (aircons, heaters, built-ins) work as inspected. Note final meter readings and MCST/Town Council handover dates.
* **Change Locks Immediately:** For resale units, change the main door lock cylinder or digital lock master PIN on Day 1.
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### 3. Don't Rush Renovation Mobilisation
* Confirm **HDB renovation permits** or **condo MCST renovation deposits and lift-padding bookings** are approved before scheduling deliveries.
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Gan Eng Joo Onassis 颜荣裕, REALTOR®
MSc BIT (Middlesex, UK); BBA (UniSA)
CEA Reg No: R021244C | Mobile:
(+65) 8889 9918
Email: onassis@sgagent.com
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