2 Answers

These are some of the grey areas which is pretty difficult to determine who exactly is responsible for such repairs, or even what falls into fair wear and tear scenarios, since everyone has different definitions on what fair wear and tear means.

I have often come across tenants who indicated that they did not service the aircon because they did not use the aircon, resulting in breakdown of aircon, or others like not watching the TV so TV was left untouched, resulting in TV remote being damaged and etc.

Being a landlord or tenant agent can sometimes be difficult to juggle since we need to take interest of our clients, however, sometimes when things cannot progress further, we will suggest to split the costs between landlord and tenant, but it does not always work. If in doubt, speak to your legal advisor on the matter before deciding what you should do. As always, tenants are usually at disadvantage for such incidents as the security deposit is being held with the landlord, thus the only channel to claim back the deposit is through proper legal channels.

I have been in the real estate business since 2009, with more than 14 years of experience serving the Singapore real estate market.

I am very active in the residential segment of Singapore real estate market, having transacted hundreds of deals from HDBs to private condominiums and landed properties in Singapore, and have handled many unique cases in sales and purchases as well as rental deals.

Over the years, I have also established a network reaching out to more than 9,400 expatriates, bringing my market presence to both in and outside of Singapore. This has created an additional exposure when I manage my client's portfolios, on top of the conventional on and offline platforms, where other estate agents are relying on. This has allowed me to consistently convert leads into results.

With an evolving market, where change is the only constant, I have also been investing in upgrading of my knowledge and skills sets to improve myself and meet the demands of current and future market.

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Warmest regards,
Geryl Lim
Associate Group Director
Email: geryl.lim@orangetee.com / geryl7772@gmail.com
OrangeTee & Tie Pte Ltd 430 Lorong 6 Toa Payoh #01-01 OrangeTee Building Singapore 319402
Estate Agent Licence No. L3009250K
 +65 92787772 
www.geryllim.com

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Resolving the Situation:

Negotiate with Landlord:

Explain that you believe the issue is normal wear and tear.
You can suggest splitting the call-out fee or offering to find a solution for a lower repair cost.
Refer to Tenancy Agreement:

Review your tenancy agreement for any clauses related to repairs and call-out fees. This might provide more specific guidelines.
Seek Mediation (Optional):

If an agreement can't be reached, the Singapore Mediation Centre (https://mediation.com.sg/) offers free mediation services to resolve tenancy disputes.

I am Sorry that This platform does not allow me to direct contact you.

To further assist you, please feel free to contact me via WhatsApp at 9856 9255  or through this link: https://wa.me/6598569255.

My services come with no obligations, and I'm here to help with any questions or assistance you need.

You can check out my reviews here: https://www.propertyguru.com.sg/agent/able-s-k-toh-61591.

For buyers, I offer solutions for sourcing resale and new private homes at no charge.

I can connect you with reputable bankers for private housing loans free of charge and with no obligation.

I also have partners to assist with mortgage home insurance matters.

Let's seal this affinity by technology; please PM me your contact for assistance with your real estate needs. So, I believe in Affinity (Chinese word: 缘份) :), let's SEAL this AFFINITY Not by blood but by Technology > Please PM, Private Message your contact so that I CAN BE (EXTRA) PAIR OF HANDS / BRAIN and LEGS to Assist you NOW or FUTURE REAL ESTATE NEEDS!

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From: ABLE Toh- Your Property ASSISTANT :)

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