My Answer with regards to your Question:
In Singapore, updating tenant information at an HDB address typically involves a process that may take some time to complete. There are several possible reasons why your name may not have been updated immediately after the new owner attempted to register it at the HDB:
Processing Time: HDB may require some time to process the change in tenant information, including verifying the new owner's request and updating their records accordingly. This process may take several hours or even longer, depending on various factors such as the workload of HDB staff and the efficiency of their systems.
Technical Issues: Occasionally, technical issues or system glitches may occur, causing delays in processing tenant information updates. These issues may need to be resolved before the update can be completed successfully.
If your name has not been updated at the new HDB address after a reasonable amount of time, you may consider following up with HDB directly to inquire about the status of your request. They will be able to provide you with more information and assistance regarding the update process and any potential issues that may be causing the delay.
https://www.hdb.gov.sg/residential/buying-a-flat/understanding-your-eligibility-and-housing-loan-options/flat-and-grant-eligibility/couples-and-families
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