Dear landlord,
I think in general, you need to understand the position of individual party concerned:
1) Was the salesperson engaged by you to market your shophouse for rent in the first place before the tenant is secured?
2) Was the salesperson engaged by the tenant to source for a unit and coincidentally came to know that you are marketing your unit for rent and entered into an agreement to lease your place?
In the first scenario, it is an absolute yes that you will need to pay the salesperson a service fees, and in general, a salesperson charges 1 month worth of rental fees as their service fees plus 7% GST if the agency is GST registered.
In the second scenario, you will not be obliged to pay the salesperson since you have not appointed him or her to market the place for rental. Nevertheless, in the event that tenant is not paying, I will suppose that the salesperson may also not facilitate the transaction since he will gain nothing out of this transaction, therefore indirectly resulting a longer vacancy period for your unit available.
As long as this salesperson is not collecting from both landlord and tenant, there is no case of dual representation which is a violation of the regulations.
I am sure you are able to balance out the situation to determine if you should pay to service fees to this salesperson or not.
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Regards,
Geryl LIM
Real Estate Director
Masters Of Real Estate (L3010548F)
CEA Reg R014783H
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