Here’s a step-by-step guide on how to complain to the Council for Estate Agencies (CEA) about an agent’s ethics, including how to find the agent's license number:
1. **Find the Agent's License Number**:
- Go to the CEA website.
- Use the "Find a Licensee" feature to search for the agent by name or agency. This will provide you with their license number and details.
2. **Gather Evidence**:
- Collect all relevant information, such as emails, messages, or documents that show the unethical behavior of the agent.
3. **Submit a Complaint**:
- Complete the online complaint form on the CEA website.
- Include detailed information about your experience, the agent’s license number, and attach any supporting documents.
4. **Follow Up**:
- After submitting your complaint, keep track of the case number and any communication from CEA. Follow up if you don’t receive a response within a reasonable time.
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