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Hi, would like to find out- i have recently bought a 4 rooms hdb. seller has removed 4 fixtures- fan lights worth 438 and installed 4 cheap lighting instead. We have complaint to our agent - he gave us 2 options- either seller reinstall Their old fan lights which they’re have already installed in their new home. Or, alternatively, they buy us the cheapest fan light worth 198 Each. We would like to know, can we insist on money compensation. We are planning to only ask for 1k And just move on. Appreciate the help..our agent has not been very helpful as he only wanna walk off since it’s a closed deal. He even lied a few times to us during handling of key.
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1 Answer

Dear sir/mdm,

If the sellers are agreeable to any form of compensation in this instance, I believe that will be the best outcome in the even that the transaction is already completed. There is little left for recourse, unless you wish to incur legal cost to seek the compensation.

In terms of the services provided by your agent, you can try lodging a complain with the regulatory body, but the penalty for the agent may not compensate you for the loss.

Warmest regards,
Geryl Lim
Associate Deputy Group Director
Salesperson Registration No. R014783H
Email: geryl.lim@orangetee.com / geryl7772@gmail.com
OrangeTee & Tie Pte Ltd 430 Lorong 6 Toa Payoh #01-01 OrangeTee Building Singapore 319402
Estate Agent Licence No. L3009250K
[main] +65 6471 8888  [mob] +65 81577565  [LDA] +65 92787772 
www.geryllim.com
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