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When there is same photos/picture of a unit being showcased on the website by different agents but with completely different addresses, even the furniture and structure looks same but units are on different addresses, shouldn't this sound like fishing or cheating. As buyer when you notice such cheating, should we be filing a complaint against such agents for showing false pictures just because they look nice. And what to do when viewing the house the unit look different than being shown in pictures? is this cheating?
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4 Answers

Hi, if upon viewing the unit and it turns up to be different from what is being advertised, then you either move on or you could choose to write in and complain to the company that this particular agent is from.

Regards
Aaron
 9730 8455 
aaronchong2774@yahoo.com.sg Read More
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  • MT
    Don't you think presenting false facts and projecting unreal properties, isn't this against the ethics of fair and honest business in any profession. Or is this a normal practice for most of agents to show fake nice pictures of units???
Robbie Chen Chee Howe
Hi,

I can understand the frustration you faced in this scenario. But unfortunately we cannot rule out that there will be bad eggs in every industry.

On our part, we just have to move on and be aware not to work with such unethical agents in the future.

Should you need any assistance in matters relating to property, please contact me at my mobile 9748 6305  . I will be happy to assist.

Thank you.

Best regards,
Robbie Chen
 9748 6305 
PropNex Realty Read More
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Dear Sir/Mdm,

Apparently sad to say that you are right that some real estate salespersons (RES) are still doing such stuff. Not to mention buyers like yourself, even us as RES, we are also very frustrated. While a lot of us are trying to uphold the reputation of the industry, there are also many who are upsetting the consumers.

If you ever encounter such cases, maybe you can call them to ask them why is it so and see what answers they have for you. If you wish to complain against them, you can lodge an official complaint to Council of Estate Agents (CEA). If they show you an unit that is totally different from their advertisements, then it is considered misrepresentation and that is not permissible under the rules of CEA.

Meanwhile, while you are searching for your house, do try not to be too upset from all these. I always tell my clients that a property transaction is actually a very fun journey and we should aim to keep it that way!

Cheers and all the best to your house hunting. Feel free to drop me a call or sms if you have questions that you are not sure about.

Best Regards,

Jeffrey Heng
Division Director (Sincerus Division)
ERA Realty Network Pte Ltd

ERA Overall Top Managers 2015
ERA Multi Million Dollars Club
ERA Division Top Achievers 2013/2014
SAEA Real Estate Excellence Silver Award - Best Client Service
(2014)
SAEA Real Estate Excellence Award Nominee - Best Client Service
(2012/2013)

Mobile : +65 9858 1322 
Email : hengjeffrey@gmail.com
Web : www.jeffreyheng.com Read More
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GAN ENG JOO ONASSIS
Dear Buyer,

Re: Today’s SG Professional Choice- SGAgent.com & SGRealtor.com

For every industry, there are bad eggs or sheeps among the good ones.

You need any helps in house hunting, I will be able to assist you :)

I am contactable at 92222389  or onassis@sgagent.com / sgrealtor.com

In all Areas of Singapore. Sale/Buy/Lease/Rent, Please call and/or drop me an email me. I’m always at your Services.

Onassis Gan | R021244C | Today’s SG Professional l SGAgent.com & SGRealtor.com

EXPERIENCED. PROACTIVE. SINCERITY. FEEDBACK
ACTA (Full); PDCE (Singapore); MSc BIT(Middlesex); BBA (South Australia)

Featured Realtor Services recognition by SGReview.com and SGBride.com

Singapore Line : (+65) 92222389 
Malaysia Line: (+60) 111-0788889
Email: onassis@sgagent.com / sgrealtor.com
Skype: incomecare

Singapore Professional Networks “SGProfessional.com”-

I pledge myself to maintain honesty and uphold integrity, to pursue my profession and education so that I may provide my clients with outstanding services. Read More
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