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I engaged a DWG agent to help me source and secure a hdb flat.

towards the 2nd appt/handover of keys.
i was told that it is to make payment for the agent fees.
due to fault commited by the seller. the deal was called off. i am to go through legal procedures against the seller involved.

agent fees were paid already in full, but a place was not secured.
now, the agent has left the line and quitted in the field entirely.

i checked with the already ex-agent's direct in line.

and all he offered was to do submission.

and he told me i am now to SOURCE on my flat, meet and negotiate ON MY OWN. and all he can do is SUBMISSION ONLY.

he WILL NOT source any flat for me, unless i pay him a MINIMUM amount of $1500.

agent fees amounts to about $5000 already paid in full.

IS there a stipulated rules/regulations if this is to happen?! what can i do?
what is the company involved suppose to do for me?

money paid with no results.

rgds,
kck
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3 Answers

Afternoon,

As the CEA document which you have signed, which also includes the amount of commission payable, it's stated clearly that you are not liable to pay your salesperson the commission as it's not your issue which caused the transaction to fail. As per my practise, I always advice my client to only pay me upon completion of transaction.
As of now, you will have to continue with the legal claims against your ex-seller and try to move on and leave the unhappy past behind.

Do feel free to contact me if you require my assistance.

Regards
Mike Lim
 96929209 
ERA Read More
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Hi kck,

I agree with Eric. I believe that since you have paid your agent fees, there should be an invoice or receipt given as a documentation proof for you to utilise in your claims for the agent fees paid. Make use of this to assist you.

You may also wish to call up CEA and see what is the actions you can take since you should have signed the Estate Agency Agreement for the Purchase of a Residential Property, which clearly indicates that the agent and agency are not entitled to any commission should the transaction be aborted.

Regards,
Geryl LIM
Real Estate Consultant
CEA Reg R014783H
Mobile: +65-81577565 
Email: lim.geryl@yahoo.com.sg Read More
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The invoice is from the company, if service is not rendered, i.e you have the documents to prove that it is not on your fault regarding the transaction, I strongly suggest you seek justice and go all the way to get back your comm paid.

This is Singapore, not some third world country. Everything is regulated and there is no reason to be bullied by rouge agents and accept everything as 'your bad luck'.

The comm is paid to the company and then to the agent, if you have done it the proper way of paying to the company, then you still have your rights to claim.

The rouge agent's up line is not responsible unless he/she is the one that you signed the agreement with.

Email black and white to CEA rather than just do a phone call. Have everything documented. Email and registered mail are the best choice. Cc a copy to the property agent and your lawyer (if you want to continue use them for legal actions).

Even if the salesperson is no longer with the company, the case is not close as per Claus 5 of the CEA agreement.

If you bought a burger with a cockroach within, will you sue the cashier that handed you the order or the restaurant chain.

But all the above are just my 2 cents worth of opinion... Read More
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