Hi Chris,
Making use of the profile that the tenants have provided prior to lease commencement, you may file necessary claims through your lawyer to claim back these amount.
Your servicing agent won't be able to do anything else except to direct you to the right legal channels to file your claims.
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Regards,
Geryl LIM
Real Estate Director
Masters Of Real Estate
M.O.R.E Property Pte Ltd (L3010548F)
CEA Reg R014783H
Mobile:
+65-81577565
/+65-92787772
Email: geryl7772@gmail.com
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