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Hello all, I have a question or rather a complaint with regards to my agent. Upon time of sale of my hdb all rosy stories were given to me and wife. We had a offer of x amount and were somehow coerced into accepting as the agent had said its a good offer and mentioning the person offering has only up til that night for us to decide if we are accepting or not. The agent said above so that's how we felt coerced to either reject or accept. Also during our 2nd meeting with this agent, we were only given minimal discussion on our finances and plans. As we are 1st time sellers we were not sure what to ask and thought whatever he was telling us was sufficient. Now our completion of sale is due in June 2021. And from the sale date until now, me and wife found out about a lot of other stuff that we need to pay for I.e legal fees stamp duty which was NEVER mentioned by this particular seller agent of mine. After the sale of my place was underway, there was not much interaction from him anymore as also were looking into buying another place. Our buying agent was the one we are supposed to liase with and she's from the same team. Is there any credibility if I were to complain and not pay them? I believe this seller agent of mine did a very very bad job in helping me sell my place and now I'm in a predicament where i may not have a roof over me and my family of 6 head. With current prices needing COV, our sale was a negative sale. Where can I reach out to if I am able to? Any response is appreciated.
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4 Answers

Hi;

So sorry to hear about your incident. By right, your agent ( for both buying and selling) should go thru the finances and timeline with you guys before start marketing. But now since the sale is already on-going, then there is nothing much that you can do already. Just make sure the buying part you work out the sums & timeline properly. If you feel that your buying-agent is not credible, you can opt not to use her and engage another agent(provided you never sign any Exclusive Agreement with her). Hope this helps.. If you need further advise, you can feel free to contact me. Thanks

Regards;
Lyna Song
 9623 8442 
Associate Group Director
Propnex Realty Pte Ltd
lynasong@hotmail.com
https://r025113i.propnex.net Read More
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Hi, in the first place, I am puzzled why did your agent who is doing the selling is not the one assisting with the buying as well.

Regards
Aaron
 9730 8455 
aaronchong2774@yahoo.com.sg Read More
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Dear sir/madam,

I suppose that you are unaware of the legal fees involved in the sale of a property? Sellers' typically do not have any stamp duty to pay unless they are selling within the 3 years period from date of purchase (Seller's Stamp Duty).

The Intent To Sell done by the sellers has a series of checkpoints for sellers to fill up, and it includes the estimated sales proceeds from the sale, on top of purchase plan if you are looking at purchasing of resale HDB. They have a section where they can direct you to the Budget Calculator and Payment Plan Calculator to work out your budget and finances for your next purchase.

I supposed you have also committed to a purchase in this case?

Withholding the commission is 1 option however, the estate agent can also seek compensation for damages in the event of non-payment or delayed payment and matters maybe escalated via the legal channels where additional costs maybe incurred. If you feel that you have a case to bring up and complain, there is an official channel to do so with our regulatory body, Council Of Estate Agents.

Warmest regards,
Geryl Lim
Associate Deputy Group Director
Salesperson Registration No. R014783H
Email: geryl.lim@orangetee.com / geryl7772@gmail.com
OrangeTee & Tie Pte Ltd 430 Lorong 6 Toa Payoh #01-01 OrangeTee Building Singapore 319402
Estate Agent Licence No. L3009250K
[main] +65 6471 8888  [mob] +65 81577565  [LDA] +65 92787772 
www.geryllim.com
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Check out our latest Landed Dynamic Alliance 7772 mobile application on iOS or Android @ http://l.ead.me/7772 Read More
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I think what is most important now is finding a place to stay be it buying or renting. We can chase the agent at a later time.
Have you manage to settle the new housing arrangements yet?

Here to help,
- Hakim Realtor
property@hakim.sg
 9144 9841  Read More
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