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HFE Application Guide: 5 Steps to Secure Your HDB HFE Letter in Singapore

PropertyGuru Editorial Team
HFE Application Guide: 5 Steps to Secure Your HDB HFE Letter in Singapore
Need an HFE application guide? You’ve come to the right place. The HDB Flat Eligibility letter is a document that informs you of your HDB flat eligibility, CPF housing grant eligibility, the amount you qualify for, and HDB loan eligibility and the amount you can loan. For second-timer HDB homebuyers, the HDB HFE letter will also include your resale levy amount.
In this article, we’ll cover who needs an HDB HFE letter guide you through how to obtain your HDB HFE letter and how to check your HFE application status.
Table of contents:

HDB HLE vs HDB HFE Letter: What’s the Difference?

Previously, the old HLE letter only allowed potential HDB homebuyers to check their HDB loan eligibility and amount. Your HDB flat eligibility and CPF Housing Grant eligibility occur at different stages of the home-buying journey.

Previously with HDB HLE Application (Before May 2023)

New HDB flat
At flat application
At flat booking
At HLE letter application (before booking the HDB flat)
HDB resale flat


At flat application



At flat application
At HLE letter application (before obtaining an Option to Purchase (OTP))
All in all, the HDB HFE letter application aims to provide a more holistic view of potential HDB flat buyers’ options beyond financing. Effectively, you’re combining the assessment for these three eligibility criteria into just one stage.
Dr Tan Tee Khoon, Country Manager – Singapore, PropertyGuru agrees, adding that these changes may benefit first-time homebuyers most.
“Especially for first-time homebuyers, the greatest hurdle is often obtaining all the necessary information at the outset to make informed, confident decisions. No buyer wishes to be encumbered by complex purchase processes, and certainly what HDB has done is the right step forward,” said Dr Tan.

HDB HFE Application: Who Needs to Apply for It?

New HDB flatYes, a valid HFE letter is needed at flat application
HDB resale flatYes, a valid HFE letter is needed before you exercise the OTP and submit your resale flat application
Executive condominium (EC)No
As long as you intend to buy an HDB flat, you need a valid HDB HFE letter. You do not need one if you wish to buy an executive condo (EC).
If you’re buying a new HDB flat via the BTO, SBF, or OBF exercise, don’t leave the HFE application to the last minute. The average processing time of 21 working days is expected to be longer during peak periods, especially right before and during the month of a BTO launch. So if you intend to apply for the October 2024 BTO launch, you should ideally start applying in late August 2024 to be safe!
For those buying an HDB resale flat, you’ll need to have a valid letter before you receive your Option to Purchase (OTP) and submit your HDB resale flat application.

Browse All HDB resale flat listings for sale

Want to buy an HDB resale flat?

HFE Application: How Do I Apply?

1. Log in to the HDB Flat Portal

Use your Singpass to log in to the HDB flat portal.

2. Retrieve Your Personal Information from Myinfo

This includes your household income and ownership of private property.

3. Input Information to Access Your Eligibility

This step is also known as the HDB HFE preliminary check. At this step, HDB will give you a general assessment of what type of HDB flat, CPF Housing Grant, and HDB home loan you’re eligible for, as well as the corresponding grant and loan amounts.
This will be helpful if you wish to proceed with buying an HDB flat (i.e. formally apply for an HDB Flat Eligibility letter) or reconsider your purchase and budget.

4. Upload Supporting Documents to Apply for Your HDB Flat Eligibility Letter

If you’re happy with the outcome of your preliminary HFE check, it’s time to apply for the HDB Flat Eligibility letter. Here, you’ll be prompted to submit additional supporting documents to confirm your application. The next step is to wait for the result of your HFE application status.

5. Log in to the HDB Flat Portal to retrieve your HDB Flat Eligibility Letter

HFE application process for the HDB HFE letter.
Source: HDB
HDB will send you an SMS once the outcome of your HFE application status is out. If our HFE application status is successful, know that your approved HDB Flat Eligibility letter is valid for nine months. Just like that, congrats, you are one step closer to buying an HDB flat!
To retrieve your HDB Flat Eligibility letter, simply log back into the HDB Portal. From the portal, you can also check the outcome of your HFE application status.

What Happens After I Apply?

Financing Your HDB Flat with an HDB Loan

Similar to the HLE letter, your HDB Flat Eligibility letter will comprise an assessment of your HDB loan eligibility and the loan amount you can borrow. Upon receiving a successful HFE application status, you will be informed if you can apply for an HDB loan.
If you’re eligible for an HDB loan, you can apply directly through the HDB Flat Portal.

Financing Your HDB Flat with a Bank Loan

If you intend to finance your HDB flat using a bank loan or a loan from a financial institution (FI), pay attention.
You can now request an In-Principle Approval (IPA) and Letter of Offer (LO) from participating FIs via the HDB Flat portal. Additionally, you can review potential loan options from participating FIs:
  • DBS
  • Hong Leong Finance
  • Maybank
  • OCBC
  • Sing Investments & Finance
  • UOB
For those who intend to finance your HDB flat with a loan from an FI, do note that you may encounter some difficulty in assessing which is the ‘best’ loan package to sign up for via the HDB Portal.
Potential HDB homebuyers who apply for IPAs with the participating FIs through the portal could potentially lose out on critical, objective advice to help them choose the best home loan for them. Especially if each participating FIs touts their packages as the best.
Additionally, the new HDB Portal will likely result in varying implications for different people. For instance, potential homebuyers with unique circumstances, such as those with variable and secondary income, or who receive dividends, may not be able to receive the most comprehensive assessment of their various HDB flat eligibilities.
So, do careful research before choosing the right bank loan for you!
For more property news, content and resources, check out PropertyGuru’s guides section.
Disclaimer: The information is provided for general information only. PropertyGuru Pte Ltd makes no representations or warranties in relation to the information, including but not limited to any representation or warranty as to the fitness for any particular purpose of the information to the fullest extent permitted by law. While every effort has been made to ensure that the information provided in this article is accurate, reliable, and complete as of the time of writing, the information provided in this article should not be relied upon to make any financial, investment, real estate or legal decisions. Additionally, the information should not substitute advice from a trained professional who can take into account your personal facts and circumstances, and we accept no liability if you use the information to form decisions.

More FAQs About HFE Application

The HDB Flat Eligibility letter, or HFE letter for short, is a document that informs you of your HDB flat eligibility, CPF housing grant eligibility, the amount you qualify for, and HDB loan eligibility and the amount you can loan.

No, you'll need to have a valid HFE letter to apply for a BTO flat.

21 working days. However, you are advised to apply earlier, especially closer to the BTO launch dates, as there may be delays faced during peak periods.