The agent is not responding on the concern for the security deposit. He does not reply regarding the contact details of the owner. I dont have any contact on the details of the owner because the agent does not want to give. The agent also is not replying for the past few months. Where can i file a complain?
You can lodge a complaint to the Council for Estate Agencies (CEA) by completing this form: https://saml.singpass.gov.sg/spauth/login/eservloginpage?URL=%2FFIM%2Fsps%2FSingpassIDPFed%2Fsaml20%2Flogininitial%3FRequestBinding%3DHTTPArtifact%26ResponseBinding%3DHTTPArtifact%26PartnerId%3Dhttps%3A%2F%2Fwww.cea.gov.sg%2Fsingpass%2FSAML20%2FArtifactResponder.aspx%26Target%3D14fa6eb7-35c0-492d-b58b-a4062bd5fdf6%26NameIdFormat%3DEmail%26esrvcID%3DCEA_CPD&TAM_OP=login
For further enquiries on how to lodge a complaint, please call CEA's toll-free hotline at 1800 643 2555.
Do note that CEA may inform the agent being investigated of the complaint details as well as the name of the complainant.
Hope this answers your question.
Team PropertyGuru Read More
If you have any issues with anyone, you can contact the following:-
CEA Customer Service hotline:
1800 643 2555
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