3 Answers

(PART 1 OF 2)

My Answer with regards to your Question:

Given the situation you've described, it appears that the issue with the gas stove was reported to the agent four months after moving in, and the stove eventually exploded two months before the tenancy expires. Here are some steps you might consider:

1. **Document Everything:** Collect all communication records, including text messages, emails, or any other correspondence related to the issue. This documentation will be important if the matter escalates.

2. **Notify the Landlord or Agent in Writing:** Provide a written notification to the landlord or agent, detailing the history of the issue, the attempts made to report and rectify it, and the circumstances leading to the stove's explosion. Clearly express your concerns and request a resolution.

3. **Request Inspection:** Ask for an inspection of the stove by a qualified professional to determine the cause of the explosion. This may help establish whether the issue was due to normal wear and tear or if there were pre-existing defects.

4. **Review Tenancy Agreement:** Examine your tenancy agreement to understand the clauses related to maintenance and repairs. Some agreements may specify the responsibilities of the landlord and tenant in such situations.

5. **Seek Legal Advice:** If communication with the landlord or agent does not lead to a resolution, consider seeking legal advice. A lawyer specializing in tenancy matters can help you understand your rights and guide you on the best course of action.

6. **Contact Relevant Authorities:** In Singapore, the Consumers Association of Singapore (CASE) may offer assistance in resolving disputes between consumers and businesses. If necessary, you can consider contacting CASE or another relevant authority for advice.

Remember, it's essential to approach the situation calmly, document everything, and seek resolution through clear communication. Legal advice may be necessary if the matter cannot be resolved amicably. Always refer to the terms of your tenancy agreement and local tenancy laws for guidance.

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Seems that AI is able to answer you for the questions posted :D

For me, the key thing now is that do you have records of you informing the landlord or agent about the gas stove issue after your move in? Also typically since you have already moved in for 4 months, the 30 days defect free period where landlord needs to fix any defects, less those created by tenant, is over and the minor repair clause should kick in, thus most of the time, unless otherwise instructed by the landlord, tenant should take the first steps to rectify the damages and keep landlord updated on what has been done. Should repair costs more than the amount stated in the minor repair clause, then landlord should be informed before proceeding to repair.

I believe this step is missing thus, the agent is indicating that the stove has to be replaced at your costs since it was an old issue that was left on its own without fixing. Of course I can be wrong on the above. It is best to seek professional legal advise on this to see what your rights are as a tenant.

I have been in the real estate business since 2009, with more than 14 years of experience serving the Singapore real estate market.

I am very active in the residential segment of Singapore real estate market, having transacted hundreds of deals from HDBs to private condominiums and landed properties in Singapore, and have handled many unique cases in sales and purchases as well as rental deals.

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Hi there!

Seems that you have already reported this issue early on and it should have been resolved/repaired by you/landlord/both parties according to the minor repair clause. I personally believe that you should only bear the minor repair cost.

Bhavina Kaur | Propnex Realty
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