2 Answers

Hi Mr. Wazihan,

1) You have to obtain assistance from HDB, as they are the only authority that could assist you.
Do remember the person who attend to you as different officer might has different method dealing with the same case.

2) Seller below valuation will need valid reason as this will affect the selling price around your area.

3) $650,000 below valuation is a lot of money, do prepare good reason for them to do it.

4) Stamp duty is based on valuation from IRAS.

5) You must have minimum (CPF + loan + cash) capability to return to their CPF.

You may contact HDB directly via email or phone to start with:
Sales/ Resale Customer Service Line: 1800-866-3066 (weekdays: 8:00am to 5:00pm, off-peak period: Tuesdays to Fridays, 8:00am to 10:00am)
View the Interactive Voice Response Options
For sales related matters: hdbsales@mailbox.hdb.gov.sg
For resale related matters: hdbresale@mailbox.hdb.gov.sg
Visit us in person:
Before you visit us at HDB Hub, you can use our e-Appointment service to make an appointment (at least 2 days in advance), and save on waiting time. You can also use the service to view your appointment details, change your appointment details, or cancel the appointment.

480 Lorong 6 Toa Payoh
Atrium 1st Storey
Singapore 310480

Our opening hours are:

Weekdays: 8:00am to 5:00pm
Saturdays: 8:00am to 1:00pm
Off-peak period: Tuesdays to Fridays, 8:00am to 12:00pm

Hope the above answer to your main concerns, but if there are more queries, please feel free to contact me at 90110636  , or email: ling.ck7@gmail.com if more information is needed.
I'll be glad to assist.

Best regards
Ling CK

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